Returns & Exchanges

At Smooche, we want you to glow with confidence; if you are not completely satisfied with your beauty purchase, you can return or exchange eligible products within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Ensure products are in their original packaging and include all seals; gently used items are accepted for store credit, while unopened items qualify for a full refund.

• 3.
  Ship It Back

  Print your prepaid shipping label provided by our portal, attach it to your parcel, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects your return, we will process your refund or store credit within 5-7 business days to your original payment method.